The decisions we make at Miller Home Restoration are guided by a set of core values. These values represent the way we conduct ourselves in our interactions with our clients, our associates, our suppliers, and our strategic business partners. Our core values are:
- Integrity. This means making simple promises. We follow through on our promises and attempt to over-deliver on them.
- Respect. We believe all individuals are created equal. We respect every person’s dignity and take their points of view at their face value. We approach our clients, associates, and vendor partners, as mature and responsible individuals with good intentions and ethics.
- Client delight. Simply stated, we are in business to service our clients and to provide them with an “out of the ordinary” experience, every time they hire us.
- Innovation. While we are a small, independent company, it is our intent to leverage knowledge-based and information technology systems, in order to enhance our market position and our competitive advantage.
- Commitment to Excellence. Every day is a “school day” at Miller Home Restoration. We enjoy and learn from our work. We document and measure all our processes in order to minimize mistakes and to deliver extraordinary client experiences.